Returns & Exchanges
At Gifts, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. If your gift isn't quite right, we are here to help you through a simple and stress-free return or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and gift boxes are included to prevent damage during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your replacement within 5 to 7 business days.